Welcome to BookGorilla.com. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our website.

1. General

1.1. By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

1.2. We reserve the right to modify or update these terms at any time without prior notice. It is your responsibility to review these terms periodically for changes.

2. Services

2.1. BookGorilla.com offers book promotion services to authors, publishers, and other related parties. Our services include, but are not limited to, digital marketing, social media promotion, and email campaigns.

2.2. Our promotional packages and campaigns are tailored to the specific needs of each client, and all services will be outlined and agreed upon prior to the start of the campaign.

3. Payment and Refund Policy

3.1. All payments must be made upfront before the commencement of the promotional campaign. Payment details and methods will be provided at the time of booking.

3.2. Refund Policy:

• A full refund can be issued if the request is made within 48 hours of payment, and no services have been initiated.
• After 48 hours, a 50% refund is available if the request is made within one week (7 days) of payment, and no significant work has been completed.
• No refunds will be issued after the completion of the promotional campaign, regardless of the results, as services are deemed fully delivered.

3.3. If you need to cancel your campaign after it has started but within the eligible refund period, please contact us directly at [email or contact information] to process your request.

4. Client Responsibilities

4.1. Clients are responsible for providing accurate, complete, and timely information necessary for the execution of the promotion. Failure to provide the required materials or content may affect the outcome of the campaign.

4.2. Clients are required to review all promotional content (where applicable) before it goes live. Once approved, changes may not be possible depending on the stage of the campaign.

5. Campaign Results

5.1. While we strive to provide the best results possible, BookGorilla.com does not guarantee specific outcomes from promotional campaigns. Results may vary based on a range of factors including market trends, audience engagement, and external circumstances beyond our control.

6. Privacy Policy

6.1. Your privacy is important to us. We will collect and use your personal information in accordance with our Privacy Policy, which you can access [here].

7. Limitation of Liability

7.1. BookGorilla.com shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or relating to the use or inability to use our services.

7.2. We will not be responsible for any errors or omissions in content provided by the client or for any actions taken in reliance on the promotional materials provided by us.